Sunday, July 17, 2011

Hotel concierge seeks to turn guests into repeat customers

Article from the Las Vegas Review Journal profiling a Cosmopolitan concierge.

Saturday, July 16, 2011

Wedding Planners Debate Rewards, Risks of 'Day of' Coordination

Mix a sluggish economy with a crop of brides who see media versions of beautiful weddings everywhere and use the Internet to price-shop—and what do you get? Relentless pressure on professional wedding planners to pare down their traditional role as experts who guide the bride for months ahead of the big day. Instead, many brides who believe they can "do it yourself"—the DIY brides—are pushing wedding professionals to offer "day of" wedding services.

The topic brings a range of responses from professional planners, with those who flat-out refuse to offer such services and others who have added some form of short-term planning to the range of options they offer. Link to full article.